Update November 22, 2020
In accordance with government directives, health precautions and new reception arrangements have been put in place at MNAAG.
Everything is done to enjoy a visit in complete serenity.
• Visitors are strongly recommended to buy their time-stamped entry ticket online at www.billetterie.guimet.fr.
It guarantees access to the permanent collections and temporary exhibitions between 15 minutes before and 15 minutes after the chosen time.
• Reservations are required on Saturdays and Sundays from 1 pm.
• Free ticket recipients are also invited to book a free ticket online.
• For reduced rates and free admission, valid proof must be presented at the access control.
Prepare your visit
Access to the museum
• Visitor access is from Place d'Iéna
• Two separate queues are offered to visitors: the queue for visitors with a reserved ticket (paid or free), and that for visitors without a reserved ticket who will only have access to the museum within the limit of the sanitary gauge. and security.
• One entry is reserved for school groups, and visitors with disabilities
• Entrance to the museum is subject to compliance with the visiting regulations, which can be viewed online, on the website and on site.
• For visitors who have not purchased their ticket online, the preferred method of payment on site is payment by bank card and without contact.
• Contact the museum or consult the museum's website to find out which spaces are closed on the day of your visit and to update the conditions for visiting and accessing the museum's activities and services
• The Heidelbach hotel opens every Sunday
Arrangements for groups and proposed activities
• Groups of adults and students are limited to 20 people
• School groups are limited to 28 students in the workshop rooms and 30 students in the permanent collections.
• Group members gather outside the museum, at the bottom of the steps, before entering the museum together
• For adult individual visitors, the number of guided tours of the exhibitions and permanent collections is limited to 20 people.
• For activities by reservation for young audiences and families, the gauge is 10 to 16 people depending on the nature of the activity.
• Tea ceremonies in the Japanese pavilion of the Heidelbach Hotel are temporarily suspended but European-style tea ceremonies can take place, without tea tasting, in the Pelliot room or in the garden if the weather permits. .
• No event is currently scheduled in the museum auditorium
• The collective cloakroom service is not provided.
• A self-service locker is available to visitors, including an umbrella stand.
• The museum's library is open according to appropriate procedures, in particular for requests for books, their quarantine after use and the distancing of readers.
• The bookstore-boutique is open, in compliance with sanitary measures, with a limited capacity
• The opening of the restaurant "Le salon des porcelaines" is subject to current health regulations
Health measures put in place
• Signage dedicated to health measures is displayed in the museum spaces.
• Wearing a mask is compulsory for all visitors over 11 years old (visitors are asked to bring their mask).
• In order to ensure a visit in the best conditions, an incentive visit circuit is set up on the
• Make sure to follow the corresponding instructions.
• In order to ensure respect for physical distancing and the comfort of the visit, everyone is encouraged to respect the markings on the ground, as well as a distance of one meter both with staff and with visitors.
• Hydroalcoholic gel dispensers are available at the various museum entrances and at the entrance to the Heidelbach Hotel. Visitors are requested to use them.
• In order not to cross the flow of visitors, entering and leaving the museum are separated.
• Protective walls are installed on the various staff workstations
• The contact points (payment terminals, door handles, elevator buttons, etc.) are disinfected and cleaned several times a day.
Museum agents remain available to visitors to answer their questions and guide them.
Access to the museum and its activities, as well as visiting conditions, have been adapted to the health context. They are evolving and can be modified without notice.